This page explains what it means when you encounter a MySQL authentication issue such as the following: MySQL connections: Error checking value of threads_connected: ERROR 2013 (HY000): Lost connectio...
Working with /mnt size on EY Cloud When you’re booting a new environment or adding a new cluster to a specific environment, you might want to specify a custom size for the /mnt partition or you can ig...
From time to time, an instance can freeze or crash and become unresponsive. When this happens, you will find that you are unable to access the instance over SSH (the connection will time out, or you m...
This page describes: Home directory System logger: syslog Rotate your logs with logrotate Mongrel logs Environment log file Nginx logs Nginx configuration Monit log Monit configuration Passenger 3 log...
This page describes some things to check when troubleshooting your database. Topics on this page: MySQL: Restart the database MySQL: 500 errors and “Please install the mysql2 adapter” error MySQL: Hos...
This is documentation for AWS T2 instances. This new generation, low-cost EC2 instance type provides a baseline level of CPU performance with the ability to burst above the baseline. T2 instances must...
Occasionally, Amazon cannot shut down an instance when a termination request is made. If this happens, you get a “Termination Failed” message. The Instances list on the Environment page shows “Termina...
This is documentation for AWS R3 instances. R3 instances provide sustained memory bandwidth, superior I/O performance, support for EBS optimization, as well as support for lower latency, low jitter, a...
If your site is down, here are some things to try. If these don’t work, submit a ticket with Engine Yard Support. Can you access the Dashboard via http://cloud.engineyard.com? If not, go to @eycloud t...
Action: You apply the following changes the next time you click the Upgrade button for your Engine Yard Stack V6 environment. Note: For clarity, we refer to this stack as the Engine Yard Ubuntu 19.05 ...