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Articles

This section contains an updated set of articles meant to cover all areas of the product in an introductory fashion for the purpose of troubleshooting.

  • Troubleshooting Database Issues

    Overview Database issues can affect the performance and functionality of applications. These issues may manifest as errors in monitoring scripts, issues with connections or replication, or slow querie...

  • Working with Amazon RDS in Engine Yard

    Overview While around 95% of our customers use Engine Yard-managed EC2 instances to run their DBs, many of our top customers have been moved over to Amazon RDS. This will mean that no DB instance will...

  • Understanding Backups, Snapshots, and Replication

    Overview By default, Engine Yard offers a suite of DB operations services with its deployed instances. This article provides an overview of these concepts, how they are implemented in the platform, an...

  • The Default Deploy Hooks in Engine Yard

    Overview Deploy hooks in Engine Yard are Ruby scripts that are executed during the deployment process. While the development of these scripts is considered to fall on each customer, it is important to...

  • Troubleshooting the Deployment Process in Engine Yard

    Overview As a Ruby on Rails platform, it is necessary for Engine Yard to allow customers to deploy their code. Because of the complexity, frequency, and custom nature of the process, issues may arise ...

  • Monitoring and Alerting in Engine Yard

    Overview Engine Yard implements its own monitoring and alerting stack that is crucial for maintaining the health and performance of your applications. This system uses a combination of open-source too...

  • Maintaining Application Functionality During Engine Yard Backend Failure

    Overview This article addresses a problem where a customer wants to maintain the functionality of their application in the event of an Engine Yard (EY) backend failure. The customer wants to manually ...