Overview The deploy button in the Engine Yard cloud dashboard is unresponsive, preventing code deployment. This issue is not related to a system outage but may be due to browser or UI issues. A workar...
Overview The automated process for running the command sudo /engineyard/bin/binary_log_purge on your database instance has stopped, requiring manual execution. This issue arises because the cron job p...
Overview The customer wanted to know if ey-core can accept extra options to be used in deploy hooks, specifically to skip asset precompilation. The solution involves configuring the ey.yml file to man...
Overview The instance appears offline, and the customer is unable to access it. This issue typically occurs when all environments are terminated, possibly to avoid incurring costs. The solution involv...
Overview The error 403 Forbidden occurs during the Apply process due to a Chef recipe error when attempting to access an S3 bucket. This issue is caused by insufficient IAM permissions, specifically a...
Overview The error SFTP error: no hostkey alg occurs when attempting to connect via SFTP from your instance. This indicates a mismatch between the SSH protocols supported by your client and the server...